Collections Officer (Evening Shift) Full-Time

RSS client

Industry

BPO - Business Process Optimization

Career Level

Executive

Job Function

Marketing & Sales

Years of Experience

At least 4 to 5 years of relevant work experience.

Qualification

Bachelors degree

Primary Skills

  • Excellent Communication Skills
  • Good Command over English
  • Customer Centric

Position KPI

  • Coordinate with debtors to: negotiate payments; to discuss settlements; to resolve problems and to provide appropriate solutions.  
  • Ensure first round calling to the allocation as per client's requirement and according to the assigned target provided by the Team Leader. 
  • To complete daily tasks provided by the Team Leader. 
  • Update ACE as per training provided, which includes skip tracing, calling, feedback report and any new information regarding the customer or mode of payment that debtor agrees upon 
  • Discuss daily activities with Team Leader brief him/her about new accounts, traced accounts, UNG accounts or any special account which is important for the performance.  

Overview

  • Location: Islamabad
  • Job Title: Collections Officer (Evening Shift)
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